StashStock Spotlight: Emily Richardson

April 3, 2023

Emily Richardson COO & CO-OWNER

The term operations can mean many things in a growing business. A Chief Operating Officer needs to focus on both short-term and long-term planning. For Emily Richardson, COO of StashStock this means her work is spread out across multiple aspects of the business. Staying engaged with customers, meeting the needs of the team, testing and evaluating StashStock technology, and even having her hands in the nitty gritty of accounting.

In defining how the business operates, the COO gives structure to the team and how they work. Emily’s focus on process development and improvement are a key aspect to her success in growing StashStock. Starting her career in healthcare and then moving into multiple roles in tech she had the opportunity to dig into processes at multiple levels. Her roles in program management focused on long-term strategic thinking and solving the near-term problems. Building and leading agile technology teams allowed her to understand the inner workings of day-to-day leadership and help teams, and people, reach their full potential. 


Emily was the perfect fit for defining the right processes and making them effective at StashStock. Process is critical in operations, but it's not everything. There are human aspects of this job that keep Emily deeply engaged in her work.


Customer relationships are at the core of StashStock.  Everyone on the team is focused on giving customers the best possible experience and will jump at the chance to work alongside a customer to figure out a solution. Emily draws energy from these interactions.   


“People love our tools… we show off the different features and hear, ‘Wow, whoa, it can do that?! No way! This is gonna make my job so much faster’ … We hear it all the time!”


“I remember, a new client…they had been using the CannaScanner and CannaScale for, a week or two, not too long. We were on a call with them to answer some questions that had come up. At the end of the call they told us “you guys have no idea, but you are changing our lives right now!”

Emily talks about the cannabis industry with an appreciation of community. 


“Everybody's so kind, understanding and just laid back. It's a nice feeling and a great community.”


That kind and hard working culture fits Emily, it feels like she found her place. Those vibes permeate through the StashStock team as well. Culture is important to the team, celebrating each other’s success as their own.


“People will bring ideas even outside of their scope… because they care about the success of StashStock, which is really cool.”


Emily’s curious spirit leads her to soak up knowledge from everyone around her. She stays open to learn from teammates, experts, and customers. You can tell she is driven to connect with people and works to achieve an in-depth understanding of her work. Asking the right questions is essential.


“How is this supposed to work? Why does it work that way? Tell me more about this process.”


As an extension of this learning process Emily is always helping with translation. It’s a major way she contributes to the team. She listens and interprets, sometimes internally with the StashStock software and sales teams, or externally, listening to customers and translating their needs back to the team. She is always listening, interpreting, and connecting people around her.


When you see Emily talk to her about the team and how they relentlessly continue helping cultivators save time, and stay compliant. Emily is open to hear from you and always happy to connect with other folks in the industry!


Reach out to us to learn more about StashStock products like the
CannaScanner, CannaScale and METRC integrations.

By Katharine Baxter September 8, 2026
Learn how Metrc software integrations help cannabis operators improve inventory accuracy, streamline labeling, reduce manual work, and strengthen compliance.
By Katharine Baxter August 17, 2026
Operating a cannabis business means compliance extends beyond entering data into a tracking system. Operators are expected to maintain accurate inventory records, document product movement in real time, follow strict packaging and labeling requirements, and prepare for routine inspections and audits. As more states adopt cannabis regulations, lawmakers are increasingly choosing Metrc as their required inventory tracking system, which means all cannabis businesses within that state must utilize Metrc for their tracking and reporting. Whether you're launching in a newly regulated market or expanding into a mature legal state, understanding the broader compliance landscape within Metrc states is essential for long-term success. Cannabis Compliance Across Metrc States Metrc partners with over 26 states to provide seed-to-sale tracking and reporting. Although it’s the same platform across participating states, each state develops its own cannabis regulations that can vary significantly. Differences include: Reporting timelines Labeling requirements Package transfer processes Testing protocols Inventory procedures For multi-state operators, understanding these differences is just as important as understanding Metrc itself. For example, what is required on a product label in Nevada may not satisfy requirements for product labels in New York . To remain in compliance, cannabis businesses should regularly monitor regulatory updates and build flexible compliance processes that can adapt as state requirements evolve. Markets continue to mature, and many regulators refine their rules over time based on industry feedback and operational experience. Cannabis Compliance Starts with Internal Workflows While Metrc serves as the state's system of record, the quality of your compliance depends on what happens inside your facility. Every harvest, package creation, transfer, inventory adjustment, and sale should be accurately documented before it's reported to Metrc. Many Metrc states experience compliance issues that stem from inconsistent internal processes rather than the reporting system itself. Inaccurate manual data entry, delayed updates, and inconsistent operating procedures can lead to inventory discrepancies that require significant time to resolve. Establishing standardized and automated workflows, training employees thoroughly, and performing routine inventory reconciliations can help operators maintain accurate records while reducing compliance risk. Choosing the Right Cannabis Compliance Software Not every cannabis software is built with compliance at its core. When evaluating technology, operators should look for solutions that integrate directly with Metrc states while supporting day-to-day operations across cultivation, processing, and distribution. As a Metrc-recommended integrator, StashStock helps cannabis operators simplify compliance through connected operational tools. From RFID-enabled inventory management and harvest tracking to automated labeling, mobile workflows, and Retail ID support , StashStock is designed to reduce manual processes while improving accuracy across the entire operation. Rather than adding another system to manage, StashStock extends Metrc's capabilities by helping operators streamline the work that happens before information is reported to the state. Building a Stronger Cannabis Compliance Compliance Strategy Cannabis compliance should be viewed as an operational advantage, not just a regulatory obligation. Businesses that invest in standardized procedures, accurate inventory management, and integrated technology are better equipped to scale as new markets emerge and regulations continue to evolve. By combining strong internal processes with Metrc-integrated tools, cannabis operators can reduce administrative burdens, improve efficiency, and spend more time focused on growing their business. As compliance requirements become increasingly sophisticated, having the right systems in place will be essential for staying competitive in today's regulated cannabis industry.
By Katharine Baxter July 22, 2026
As cannabis operations become more complex, AI cannabis tools are becoming essential. See how StashStock is preparing for the future of cannabis.